Terms & Conditions

​Welcome to Georg(ina). By using our website, shopping with us, or interacting with our services, you agree to the terms below.

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Our Products

All capes and accessories are handmade, which means:

• Slight variations, differences, or small imperfections are part of the craftsmanship

• Colours may appear slightly different depending on your screen or device

 

Every piece is created with care and intention, making each item unique.

 

Pricing

All prices are listed in South African Rand (ZAR).

 

We reserve the right to update prices, promotions, or product details at any time without prior notice. Prices charged will be those displayed at the time of your order.

 

Orders

Once your order is placed, you will receive a confirmation email.

 

While we make every effort to ensure stock availability, in the rare event that we are unable to fulfil your order, we will contact you and issue a full refund.

 

We reserve the right to cancel or refuse any order where necessary (including suspected fraud or errors in pricing or product information).

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Payment

Payments are processed securely through our trusted payment providers.

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We do not store or have access to your card or payment details.

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Shipping & Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Once an order has been dispatched, delivery timelines are dependent on the courier. While we work with reliable partners, delays caused by couriers or external factors are outside of our control.

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Returns & Exchanges

Please refer to our Returns Policy for full details on returns, exchanges, and refunds.

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Intellectual Property

All content on this website—including images, designs, branding, and text—belongs to Georg(ina) Atelier.

You may not copy, reproduce, distribute, or use any content without prior written permission.

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Limitation of Liability

Georg(ina) is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability is limited to the value of the goods purchased.

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Privacy

Your personal information is handled in accordance with our Privacy Policy.

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Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be reflected on this page and take effect immediately upon publication.

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Contact

If you have any questions, please contact us at:

hello@georginaatelier.com